Installation, training and service
A technician on site, calibration and repairs for the life of the equipment
Medical equipment works well when it is installed correctly, the team is trained, and it is maintained over the years. We do all of this ourselves.
Installation and start-up
Our technician comes to your clinic, installs and connects the equipment, checks that it works and starts it up together with your team. Equipment mounted on a ceiling or wall, or connected to a gas system, needs preparation, which we agree with you in advance.
Team training
Training is free of charge, at your workplace and in clear language:
- Correct operation, cleaning and routine maintenance according to the manufacturer's instructions
- Recognizing common faults and what to do when something does not work as it should
Maintenance and calibration
Equipment that is checked periodically is more accurate and lasts longer. We carry out preventive maintenance and calibration according to the manufacturer's recommendations, scheduled in advance at times that suit your clinic.
Repairs and spare parts
If there is a fault, contact us and we will arrange diagnosis and repair. We have our own repair lab, and urgent repairs are done within two hours. Replacement equipment is available while yours is being repaired. Spare parts and consumables for the models we supply are available from us; when a part is not in stock, we order it from the manufacturer and let you know the date.
Phone support
Many questions about operation, settings and faults are solved during a call with our technician, without a visit.
To arrange installation, training or service: phone 058-666-6661, email office@eyalmed.com